Monday, June 07, 2010

Considerations To Assist NC Sheriffs in Starting GPS Initiatives

As an elected NC Sheriff, you are undoubtedly aware there are a growing number of GPS products and sellers competing for your attention and business. Therefore, it is critical that you get accurate information on which to base your decisions. To that end, following are a just a few key recommendations for your consideration if you are seriously interested in exploring or pursuing a GPS montitoring intiative for your office:

1) It is more important than ever that you deal with a reputable supply/support company that will both help you analyze your local needs and discover the highest and best use of GPS to meet those needs. Having a monitoring partner that knows the nuances of your state/local judicial system, the various approaches your counterparts use with GPS, and a history of success with other NC Sheriffs is a good starting point.

2) Your monitoring partner should be freely available to provide all the training and ongoing support your staff needs to insure you operate a quality GPS program. It is a fair question for you to ask exactly what frequency and level of ongoing training support (including on-site as needed) that you can expect. If you do not get firm commitments in this regard - proceed with extreme caution.

3) Of course, in addition to the customer support relationship, it is critical that you use quality products from proven manufacturers if you are going to deploy GPS. Your monitoring partner should be able to provide you with their law enforcement customers (preferably ones you know in NC) that use its GPS equipment in the field. Also, you should be told of the limitations of the equipment and not just the strengths. A bad decision at this stage of your program's development can jeopardize everything you are trying to accomplish with your GPS initiative. Please remember that a good sales presentation on the front end does not necessarily translate later to local responsiveness and solutions in the field.

Naturally, we feel Reliant is positioned better than any other to help you succeed with any GPS monitoring initiative you might be considering. We are based in NC and understand the systems and agencies you interact with every day. We have full-time training and technical support staff on the ground in NC. And our warehouse and equipment support is also based in NC. That is the reason ElmoTech, the monitoring industry leader, has partnered with us to offer their GPS products to local law enforcement in North Carolina.

Please give us a call anytime. We are always available to give honest answers to your questions and would be happy to discuss a demonstration of our leading-edge GPS products.